Shipping and Return Policy
Personalized products are non-refundable. If there is a type or spelling error on our part, we will gladly replace the item at no cost to you.
All items purchased are guaranteed to be free of defects. Should you receive an item that is defective we will gladly accept the return. Please return the item in original packaging and condition within 30 days. We cannot accept returns of items that have been used. Please inspect item before using to ensure that it is free of defects. We are not able to refund initial shipping charges or return charges incurred by you unless item is defective or return is a result of an error on our part.
Damaged Items: Email us to notify us of the damage. We prefer email contact because we have documentation & records from you regarding the issue. Please do not handle damaged item. Please keep damaged contents in original shipping box as we may have you return the item to us. We will either send a replacement at nor charge or issue a full refund.
Returning an Item: Email us to notify us of the return. We prefer email contact because we have documentation & records from you regarding the issue. Refunds are processed in the same form as original payment used for purchase within 1-14 days upon us receiving the return. We can only refund the initial shipping charges or return shipping charges incurred by you if the item is defective or return is a result of an error on our part.
LIMIT OF LIABILITY :
All items shipped by us are inspected before shipment to you. Occasionally damage occurs during transit and PubGlasses.com cannot be held liable or responsible in any way for loss or injury associated with or directly from the use or possession of items that we well. Upon receipt of the item(s), purchaser and/or user assumes completely and indisputably all responsiblity for damage or injuries of any kind associated in any way with items sold by PubGlasses.com. Should the purchaser and/or user not agree to this policy, he or she must notify PubGlasses.com immediately upon receipt of order to arrange for return of all items.